No of course I haven’t
been! I don’t play poker; poker is for
scammers, sados and people who can’t find late night porn on Sky. Online poker has been pretty big the last few
years but I think it has hit its peak and I have never been bitten by the
bug. It’s the same with casinos, when
people find out that I like racing then they seem to jump to a conclusion that
I must like casinos. I have only been
once and that will do for me. Give me a
racetrack or dodgy bookie’s shop any day (preferably one without the gaming
machines). Now if I got the opportunity
to play poker with the PG Tips chimps then I wouldn’t turn it down; I was a big
fan of their adverts in the 1970s. We
live in enlightened times now and so ‘Monkey’ and Johnny Vegas front the
adverts; pretty good but not got the same naive charm of the chimps. Well the next best thing to playing poker
with the PG Tips chimps is dealing with the motor trade.
After 25 years of driving
and 21 years of having a company car this month it was time to dip my toes into
the car ownership pool, and what a murky pool it is. I guess one of the downsides to self
employment is not having a company car but having to buy your own
yourself. I knew that I would have to do
this after the three months termination period, so I was prepared for the
costs; what I wasn’t prepared for was the sheer bloody frustration of the
exercise! I won’t name or single out any
dealers, you may be able to guess some of them if you have been in a similar
situation!
What I was looking for
was a mid size, mid specification diesel with 3 or more year’s warranty,
something I can rely upon while I get established in business. In the end I bought a Renault Megane,
uninspiring I know but it ‘ticked the boxes’ and I got a ‘good deal’ but what a
bind it was to get there.
I want to see what I am
buying, so in the showroom have one of each model, not just four of the super-mini,
a big estate and an off-roader. Buying a
car is expensive so I don’t want to guess how big it is, what it looks like or
search for it in some vast second-hand lot only to find that is the old style
and the new one is totally different.
That is not helpful. A seven year
warranty is brilliant, but I don’t want to be stuck with the wrong car for
seven years! Waste of time.
Please talk to me! It can be difficult for a salesperson to
pitch the attention level right, but after 15 minutes in a showroom I would
expect the salesperson to realise that I haven’t just come in from the rain. Sitting in cars and looking puzzled is not a
hobby of mine; sitting in pubs and looking p***ed is. That one crossed off the list before we
start.
Try to sell me the car I
want. Yes there are always alternatives
and from non petrol-heads the descriptions may be a little vague, but do you
really think you can sell me a two-seater roadster (which is bloody ugly,
bright electric blue and has a stupid name) by telling me you have quite a few
of them. Perhaps the reason you have
quite a few of them is no bugger with a modicum of taste wants one. You can get rid of some complete eyesores if
you have the right badge, like Porsche; sadly it won’t be a French badge and
Gallic flair and quirkiness only covers some sins.
How much does it
cost? Can you give me a ball park
figures for the range? Yes I know that
dealers want to pretend they are selling carpets in the Souk in Tunis, but the
Tunisians always you a ridiculously high starting point to work down from, I
know I have been there. As a starting point
I want to know if it is in my price range, that’s all, I don’t want to waste
time test driving something I can’t afford or discussing extras before I know
the base price. No I don’t want to make
commitments and ring for an appointment, you are not my Doctor you are trying
(unsuccessfully in my case) to sell cars made in the most boring nation in
Europe who put capital B in Bureaucracy.
Know your product, get
the specification brochure or get someone who does know; ‘not sure’ is not a
good answer to a basic query. Don’t keep
running off to ask the boss to ‘see if he will let me’ when I ask about spare
wheels and complementary mats, we know there is always a bit of wriggle
room. Since when did a spare wheel
become an extra? I was labouring under
the misconception it was an offense not to have one – shows what I know about
cars.
Don’t get it into your
head that you are superior to the rest.
Your cars are not hand crafted by experienced craftsmen from precious
metals and the finest leather, more likely they are nailed together by Romanian
Gypsies in the Czech Republic or by Poles in the former East Germany. Yes your product is very good and well made,
if rather bland, but is doesn’t justify
a 30-40% hike on the competition and the sniffy ‘we don’t negotiate’ attitude.
In the end I did manage
to find two find two dealers who I was able to work with and they were a breath
of fresh air. One was the Renault dealer
who I bought the Megane off and the other a Toyota dealer who tried hard but
was pipped on price. Why can’t all of
them behave this way?
Right rant over. Now is a full house better than a flush? Neeyaaahaha oook oook. Where is Jane Goodall when you need her?
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